[Solved] How To Reactivate Suspended AWS Account- All Steps

In this AWS blog, we are going to discuss everything on how to Reactivate Suspended AWS Account step by step along with below things.

• How to contact AWS support.
• Does authentication fail after AWS account is suspended?
• How to delete suspended AWS account?
• Why is my AWS account suspended?
• Is AWS support free?
• Is AWS free for 1 year?
• AWS account suspended for non-payment solution

How To Reactivate Suspended AWS Account

1. Sign in to your AWS account.

2. Go to users from your homepage. The filter will appear above the user list, add a filter and click on.

3. There you will see a suspended box, check it. Check the suspended list and you can view the reason why your account has been suspended.

4. Send the email to AWS with the details.

5. AWS will send a confirmation in your AWS account after verifying your documents. Confirm it and reactivate your account.

Reopen AWS Account Resolution

Note: If you closed your AWS account and want to reopen it within the last 90 days, follow the steps to re-activate the closed account.

1. If the account is a member account, then please get in touch with the owner of the master account to revive the deleted AWS account.
2. If your account has been suspended owing to unpaid charges, you can reactivate it by paying all past due costs through the Billing and Cost Management dashboard.

What if your account has been stopped by amazon owing to overdue charges, below points are to keep in mind related to the account.

• Your account’s resources may be lost if it is not revived within 60 days of being suspended.
• Your account will be cancelled if it is not reactivated within 150 days of suspension.
• Accounts that have been terminated cannot be reopened and all of the account’s assets have been lost.

To pay an account’s past charges, make sure your current payment information is correct.

1. Confirm that the information connected with your payment method is correct by checking Payment Methods.
2. In case the old payment method is invalid consider adding a new payment method and make sure to make it a default one.

Then, to pay your outstanding charges, do follow the below steps:

1. Open the Cost and Billing Management console.
2. Select Payments from the navigation bar.
3. On the Payments Due tab, you can see all of your outstanding invoices.
4. Select the invoice you want to pay on the Payments Due tab, then choose Complete payment.
5. Verify the details in the summary and make sure it matches what has to be actually paid, then make the payment.

The case when the payment has been done with the credit card the account will be reactivated immediately without a delay.

But you need to contact AWS Support in case the payment is done in an alternate method to reactivate your account.

This might take up to 24 hours to get the services back, still if you don’t see it working get in touch with AWS support.

But in case there are no past dues on the account it’s advisable to check the registered email with the account to check the actual reason for account suspension.

Generally, AWS keeps us updated with the details of the account and there you may get the reason for the account suspension. Still not sure contact AWS Support.

AWS account suspended for non payment

There are many reasons why your AWS account gets suspended. There is also a reason for non-payment on time or if your bills are not paid, then your account gets suspended. To continue with your AWS account, you have to do the regular payment.

Regularly check AWS email and make payment on time. AWS has set a payment Time limit. Your account will be suspended when the time limit is reached. Don’t want to get into a mess of suspended accounts then make a note to make payment on time.

Some quick points to keep handy:

1. Pay your bills before the time limit is over.
2. Regularly check your email registered with AWS. AWS always keeps customer up to date with all these details.
3. No pending payment amount.

your account has been permanently closed after being suspended for 90 days.

AWS gives you 90 days’ time to reactivate your account. But if you can’t reactivate your account in these 90 days, then AWS will close your account permanently, this is as per AWS policy. You cannot open your AWS account after 90 days. The only option is to open a new AWS account.

how to delete suspended AWS account

1. Sign in to your AWS account with Root user. Deletion of account can only be done with Root User.

2. Click on the Billing & cost management console and pay your pending bills. If you want to delete your AWS account.

3. Click my account in the upper right corner of the navigation bar.

4. After then, you go to the account setting page. At the end of the page, you will see the closed account section.

5. Select the checkbox and read the AWS terms carefully. Then select a close account.

6. In the Confirmation box you choose the close account. Your AWS account should be closed within 90 days.

Check out more details on How to delete an AWS account?

Why is my AWS account suspended?

There are mainly 2 reasons why your AWS account gets suspended. Let’s check it out:

1. Non-payment of bill

If there is a delay or no bill payment on time your AWS account can get suspended. Keep an eye on email from AWS on your registered email, they always keep customers posted with vital information bills. AWS account has a payment Time limit. Your account will be suspended when the time limit is reached.

2. Violation of AWS policy

AWS suspends your account if you violate the policy of AWS.

How to contact AWS support for account-related issues?

1. Sign in your AWS account.
2. Open AWS support by clicking on the user from the top right corner. After that choice, to create a case.
3. In case detail section, write the required information.
4. Select your contact options. If you select chat then you can chat online with AWS support. When you select phone, you will get a number call it and get the issue resolved.
5. Submit.

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Conclusion:

In this article, we read that What do we have to do in order to reactivate suspended AWS account and along with:

• How to contact AWS support.
• Does authentication fail after AWS account is suspended?
• How to delete suspended AWS account?
• Why is my AWS account suspended?
• Is AWS support free?
• Is AWS free for 1 year?
• AWS account suspended for non-payment solution

I hope you have understood by reading this article, how to reactivate your AWS suspended account. Happy Learning, Cheers!!

Steve

I am an Amazon Web Services Professional, having more than 11 years of experience in AWS and other technologies. Extensively working in various AWS tools like S3, Lambda, API, Kinesis, Load Balancers, EKS, ECS and many more. Working as a Solution Architect and Technology Lead for Architecting and implementing the same for different clients.